FAQ
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What services does TCH CX provide?
We offer inbound and outbound call handling, technical support, customer retention campaigns, multilingual services, and overflow/seasonal support.
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Do you operate 24/7?
Yes. We can provide round-the-clock support or align with your preferred business hours.
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Can your agents use our existing systems?
Absolutely. Our team is trained to work directly in your CRM, ticketing, or telephony platforms to ensure seamless integration.
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How quickly can you set up a team for us?
Standard onboarding typically takes 2–4 weeks depending on complexity, but we can scale faster for urgent projects.
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Do you support multiple languages?
Yes. We provide multilingual support with native or fluent-speaking agents to help you reach global customers.
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This is a frequently asked question?
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.