Customer Experience Outsourcing Made Simple
Basic
Email support only
9am–5pm weekday coverage
Up to 100 monthly inquiries
Ideal for startups who need simple, reliable customer support.
Intermediate
Email + Live Chat support
Extended hours (8am–8pm)
Up to 500 monthly inquiries
Great for growing businesses that want to improve response times.
Advanced
Email, Live Chat & Phone support
24/7 coverage
Up to 2,000 monthly inquiries
Perfect for businesses scaling up and needing round-the-clock support.
Bronze
Dedicated account manager
24/7 omnichannel support
Up to 5,000 monthly inquiries
Best for SMEs needing tailored customer care.
Silver
Full CX strategy & reporting
Multilingual support options
Up to 10,000 monthly inquiries
Designed for international businesses wanting higher engagement.
Gold
Priority response & VIP support team
Custom integrations (CRM, ticketing systems, AI tools)
Enterprise-level CX for brands that demand excellence.
“Delivering exceptional customer experiences.
Headquartered in Salford, TCH CX provides businesses with reliable, scalable, and professional call centre services. We support companies of all sizes with inbound and outbound calls, technical support, customer retention, and multilingual services — ensuring every customer feels valued.
Whether you’re a startup, SME, or enterprise, our dedicated agents act as an extension of your team. We bring industry expertise, proven processes, and a passion for customer care to every conversation. With TCH CX, you gain more than a service provider — you gain a customer experience partner.
Contact Us
Isher House, 3 Peel Cross Road,
Salford, England, M5 4DT
info@tchcxlimited.com
Scale your customer experience with confidence.
At TCH CX, we help businesses reduce wait times, improve first-contact resolution, and increase customer loyalty. Whether you need 24/7 support, multilingual service, or sales campaigns, our flexible teams deliver measurable results.